IT consulting & managed services · Delhi & NCR

One accountable partner for infrastructure, not different vendors.

Since 1993, Business Aids (India) has planned, deployed, secured and maintained the technology behind healthcare, financial, startups and enterprise operations across Delhi & NCR — under a single contract, with a single point of accountability.

30+ Years serving Delhi & NCR since 1993
10+ Authorised global brand partnerships
08+ Core service lines under one contract
Trusted by
Technology partners
Fortinet HPEAruba ASUS DELL Lenovo
About the firm

Three decades of trusted IT partnership

Business Aids (India) began in 1993 as an authorised IT hardware dealer and has grown into a full-spectrum IT consulting and managed services organisation, delivered by one experienced team.

30+ years in IT

Operating since 1993, with deep market knowledge and vendor relationships built across Delhi & NCR.

Authorised partnerships

Direct sourcing from HP, Dell, Lenovo, ASUS and others — genuine products, full manufacturer warranty.

Single window partner

Hardware, software, cloud and support delivered under one contract — less vendor overhead for your team.

Skilled engineering team

Certified technicians providing on-site and remote support with rapid, SLA-driven response.

What we offer

Eight service lines, one contract

From strategic advisory to day-to-day helpdesk support — explore the full portfolio.

"A single-window partner — hardware, software, cloud and support under one contract, with one team accountable for all of it."
The Business Aids commitment, since 1993
Who we serve

Built for institutions that can't afford downtime

Startups

Infrastructure and support to compliance and procurement standards.

Corporate & MNCs

Enterprise-grade infrastructure and support for multi-location operations.

Healthcare & hospitals

Resilient, secure infrastructure for round-the-clock clinical operations.

Let's talk about your infrastructure

Book a no-obligation consultation with our engineering team.

About
About Business Aids

Three Decades of Earning Trust Through Reliable IT Excellence

From an authorised hardware dealer in 1993 to a full-spectrum IT consulting and managed services partner today.

Our story

How we got here

Business Aids (India) was established in 1993 as an authorised IT hardware dealer in Delhi. Over three decades, the firm has evolved into a full-spectrum IT consulting and managed services organisation, working with corporate clients across Delhi & NCR to plan, deploy, secure and manage their technology infrastructure.

Our approach combines genuine, manufacturer-authorised products with expert advisory and hands-on engineering support — all delivered by one accountable, in-house team, rather than coordinated across multiple vendors.

Today, our portfolio spans authorised hardware and software supply, infrastructure management, cloud services, cybersecurity, networking, annual maintenance and strategic IT consulting.

1993

Founded as an authorised IT dealer

Began operations in Delhi as an authorised supplier of branded IT hardware.

2000s

Expansion into managed services

Grew into infrastructure support, AMC contracts and networking as client needs matured.

2010s

Cloud & cybersecurity added

Built out cloud migration, Microsoft 365 and cybersecurity practices for evolving IT environments.

Today

Single-window technology partner

Serving healthcare, BFSI, education and enterprise clients under one accountable contract.

Why organisations choose us

Our strengths

01

30+ years in IT

Deep market and vendor relationships across Delhi & NCR, built since 1993.

02

Authorised partnerships

Direct sourcing from HP, Dell, Lenovo and more — genuine products, full warranty.

03

Single-window partner

Hardware, software, cloud and support under one contract — less vendor overhead.

04

Skilled engineering team

Certified technicians for on-site and remote support with rapid SLA-driven response.

05

Experience delivering to the procurement and governance standards PSU clients require.

06

Full accountability

One team, one contract, one point of contact — from procurement through to support.

Want to know more about our team?

We're happy to walk you through our capabilities and past engagements.

Services
What we offer

Our complete services portfolio

Eight service lines, each staffed and delivered in-house, so responsibility for your infrastructure never gets lost between vendors.

01

IT consulting & strategic advisory

We help organisations align technology investment with business goals — from initial assessment through to roadmap execution.

  • IT infrastructure audit and gap analysis
  • Technology roadmap planning and budgeting
  • Vendor evaluation, selection and procurement advisory
  • IT policy, governance and compliance framework design
  • Process automation consulting
  • Disaster recovery and business continuity planning
02

Cloud services

Comprehensive cloud advisory, migration and management across public, private and hybrid environments.

Strategy & migration

  • Cloud readiness assessment & TCO analysis
  • Migration planning for Azure, AWS, Google Cloud
  • Application & data migration with minimal downtime
  • Hybrid cloud architecture design

Productivity & collaboration

  • Microsoft 365 deployment & licensing
  • Google Workspace setup and administration
  • Email migration & Exchange Online configuration
  • Teams, SharePoint & OneDrive governance

Backup, storage & DR

  • Cloud-based backup & disaster recovery
  • Cloud storage architecture & lifecycle management
  • Virtual server (IaaS) provisioning & management

Security & cost optimisation

  • Identity & access management (IAM)
  • Cloud security posture review & hardening
  • Cost monitoring, right-sizing & subscriptions
03

Managed IT infrastructure

End-to-end, in-house management of your IT environment — so your team focuses on the business, not break-fix issues.

Service desk & helpdesk

  • Remote & on-site helpdesk
  • Tiered SLA-based resolution (L1/L2/L3)
  • Asset inventory & lifecycle tracking

Server & data centre

  • Windows Server / Linux administration
  • Virtualisation management (VMware, Hyper-V)
  • Patch management, performance & capacity planning
  • RAID, NAS & SAN storage configuration

Network operations

  • 24×7 network monitoring (uptime, latency)
  • Switch, router & firewall configuration management
  • Wi-Fi design, optimisation & access control
  • VPN & secure remote-access management

End-user device management

  • Desktop, laptop & mobile device management (MDM)
  • Standard operating environment (SOE) images
  • Patch & update management
04

Cybersecurity services

Layered protection across endpoints, networks and communications, backed by active incident response.

  • Endpoint protection — deployment & management of Seqrite and other leading antivirus suites
  • Firewall management — implementation, rule configuration and ongoing management
  • Vulnerability assessment — network vulnerability assessment and security audits
  • Email security — anti-phishing protection and secure mail gateways
  • Data loss prevention — DLP policy setup and enforcement
  • Incident response — response planning and active support
05

Network infrastructure

Physical and wireless network design and deployment, engineered to scale with your facility.

  • LAN / WAN design including racks & patch panels
  • Server room setup & cable management
  • Wireless site surveys & enterprise Wi-Fi deployment
  • Network documentation and topology mapping
06

Annual maintenance contracts & support

Ongoing, contracted care for the hardware your operations depend on — with defined response times.

  • AMC for desktops, laptops, servers, printers & networking equipment
  • Scheduled preventive maintenance visits
  • On-site breakdown support with defined SLA response times
  • Spare parts management and replacement under contract
  • UPS installation, load testing and battery replacement
07

Printing solutions & consumables

Authorised printing hardware and consumables from leading manufacturers, sized to your volume needs.

  • Inkjet & LaserJet printers and multi-function devices from HP, Epson, Canon, Brother and Samsung
  • Genuine toner & ink cartridge supply
08

Authorised product portfolio

All hardware and software is sourced directly from manufacturers as authorised dealers — genuine products with full warranty support. See the full authorisation ledger below.

Authorised product portfolio

Every product, sourced and warranted at the source

As authorised dealers, everything we supply is sourced directly from the manufacturer — genuine quality, full warranty, no grey-market risk.

Brand(s)CategoryProducts / description
HP | Lenovo | Dell | ASUS Computer hardware Servers, business desktops, commercial laptops & ultrabooks
HP | Epson | Canon | Samsung | Brother Printing Inkjet & LaserJet printers, MFPs, toner & ink cartridges
Sophos | Fortigate | Seqrite Cybersecurity Antivirus, endpoint security suites, firewall & threat management
D-Link | Netgear Networking Switches, routers, wireless access points, PoE devices
APC | Microtek | Emerson Power UPS systems, power conditioners, surge protection
Synology | Seagate | WD Storage NAS Devices, NAS-ready drives, Internal HDDs / SSDs, external hard drives
HP | Lenovo | Samsung | LG Displays LED monitors, 4K panels, DVD writers & optical drives
Microsoft Software & licensing OEM, volume & Microsoft 365 licensing
Azure | AWS | Google Cloud Cloud platforms Cloud migration, hosting, backup-as-a-service solutions

All listed brand names are the property of their respective owners. Business Aids (India) operates as an authorised dealer / partner for the categories shown above.

Not sure which service you need?

Tell us about your environment and we'll recommend where to start.

Sectors
Who we serve

Sectors we serve

Our client base reflects three decades of institutional trust — from growing startups to corporates.

Corporate offices & MNCs

Enterprise-grade infrastructure, security and support for multi-location operations.

Educational institutions

Campus networks, device management and productivity platforms for staff and students.

Healthcare & hospitals

Resilient, secure infrastructure to support round-the-clock clinical operations.

Banking & financial services

Security-first infrastructure and compliance-aware IT governance for BFSI environments.

SMEs & start-ups

Right-sized infrastructure and cloud services that scale as your business grows.

Don't see your sector listed?

We work across most industries — get in touch to discuss your specific requirements.

Contact
Get in touch

Let's build your technology future together

From infrastructure to the cloud — your complete IT partner since 1993.

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Registered office
209, Suneja Tower-I, District Centre,
Janak Puri, New Delhi – 110058
Business hours
Monday – Saturday, 9:30 AM – 6:30 PM IST